Bloom Recruitment
MSPs · MSSPs · NOCs & Data Centres · In-house IT Teams

FromServiceDesktovCIO.

MSP-experienced people for every seat on your org chart.

Clients

What MSP clients say.

“Many of the key people supporting our business today came through Bloom. From technical roles to sales positions, the consistency and understanding of our environment has made a real difference. Bloom isn't just a vendor, they're a trusted partner in how we scale.”

VP of Operations · National MSP · 6+ years

“We started working together when we were a very small team, and Bloom has supported every stage of our growth since. Hiring is no longer something we worry about. Candidates are consistently well-matched, and the six-month guarantee gives us real peace of mind.”

Founder & MD · Vancouver MSP · 6+ years

“What stands out most is the quality and volume of candidates we receive. Every profile presented is worth an interview, and we're often choosing between several strong options. Bloom consistently makes our hiring decisions easier, not harder.”

Service Manager · Ontario MSP · 1+ year
Engagement models

Six ways to work with us.

Built around how MSPs actually grow — one seat, a steady drumbeat of service desk hires, or a headcount jump after an acquisition.

Contingent Search

Pay on placement. A single engineer or manager with a clear brief.

Recruitment as a Service

A monthly retainer for MSPs hiring continuously — the service desk pipeline stays warm, senior roles jump the queue.

Embedded Fractional Recruiting

One of us inside your team through an acquisition, a new-client surge or a build-out.

Retained & Executive Search

Service delivery, IT director, vCIO — a dedicated search with a shortlist you can bank on.

Contract & Project Staffing

Migration specialists and project engineers on contract, for the project or the gap.

Contractor Payroll Support

We carry the payroll and the paperwork; you carry the work.

Beyond the hire: Fractional HR support for companies without an HR department — retention audits, compensation benchmarking, interview training for hiring managers, exits done right, and payroll. See what's included →

How we vet

Worth the interview. Every time.

We don't take your time for granted. If we're asking for an hour of yours, we've put in 40 of ours to ensure your time is well spent.

Interviewed twice

A screening call followed by an in-depth, structured, competency-based interview with real-world scenarios.

Scored

Same scorecard every time, so you can see why we're recommending them.

Referenced

Two references, spoken to by us — recorded and transcribed for your review.

Background-checked

Verified before you invest an hour, not after an offer.

Vetting scorecard · sample
8.6
J. Tremblay — Infrastructure Engineer
Technical depth & troubleshooting9.0
Client communication8.8
Ticket ownership & documentation8.5
Environment match (MSP, multi-client, on-call)8.2
Security & compliance awareness8.0
Strong: Migrated a 400-user hospital from VMware to a Hyper-V failover cluster overnight, end to end — every workload validated before the morning shift.
Uncertain: Linux is production experience, but self-rates command-line-only work as average — worth a scenario if the role leans Linux.
Might not fit: Prefers hybrid; open to five days on-site for the first 90 days, then a conversation.
Sample — one part of every candidate profile in the client portal
Roles

Every seat on the MSP org chart.

We know the difference between a Tier 2 who can own escalations and one who's a Tier 1 with a better title. That's the hire we screen for.

Delivery & leadership
Service Delivery Manager
Project Manager
IT Manager / Director
vCIO
Client-facing
Account Manager
Technical Account Manager
Customer Success
Business Development
Infrastructure
Network Administrator / Engineer
Systems Administrator / Engineer
Cloud & Azure / M365 Administrator
Infrastructure Engineer
Security
Security Analyst
SOC Analyst
Security Engineer
Support & service desk
Service Desk Tier 1–3
Service Coordinator / Dispatch
Field Technician
NOC Analyst
Business support
Office Manager / Admin
Accounting & Finance
HR
Sales & Marketing

You run the team, we'll run the search. Call us today.

Request a call

Or call 778 770 0020 · hello@bloomrecruitment.ca